Searching Books & More : "Anderson, Kristin"

15 results found in Books & More
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Knock your socks off answers : solving customer nightmares & soothing nightmare customers

Published: New York : American Management Association, 1995
Format: Print
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Delivering knock your socks off service

Published: New York, N.Y. : Amacom, c1991
Format: Print
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Benign bigotry : the psychology of subtle prejudice

Published: Cambridge, UK ; New York : Cambridge University Press, 2010
Format: Print
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Great customer service on the telephone

Published: New York : AMACOM, American Management Association, c1992
Format: Electronic Resource, Remote
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Coaching knock your socks off service

Published: New York : AMACOM, c1997
Format: Electronic Resource, Remote
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Delivering knock your socks off service

Published: New York : AMACOM, c1998
Format: Electronic Resource, Remote
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Knock your socks off answers solving customer nightmares & soothing nightmare customers

Published: New York : American Management Association, 1995
Format: Electronic Resource, Remote
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Customer relationship management

Published: New York : McGraw-Hill, c2002
Format: Electronic Resource, Remote
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Customers as partners : building relationships that last

Published: San Francisco : Berrett-Koehler, c1994
Format: Print
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Managing and transforming water conflicts

Published: Cambridge ; New York : Cambridge University Press, 2009
Format: Print
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Best practices in customer service

Published: Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM, 1999
Format: Print
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Stress and addiction : biological and psychological mechanisms

Published: Amsterdam ; Boston : Academic Press, c2007
Format: Print
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Contemporary issues in sociology of sport

Published: Champaign, IL : Human Kinetics, c2001
Format: Print
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Handbook of family communication

Published: Mahwah, N.J. : L. Erlbaum Associates, 2004
Format: Print
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