Searching Books & More : "Connellan, Thomas K., 1942-"

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The Brontosaurus principle : a manual for corporate survival

Published: Englewood Cliffs, N.J. : Prentice-Hall, c1976
Format: Print
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Inside the Magic Kingdom : seven keys to Disney's success

Published: Austin, Tex. : Bard Press, c1997
Format: Print
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Sustaining knock your socks off service

Published: New York : Amacom, c1993
Format: Print
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E-service : 24 ways to keep your customers - when the competition is just a click away

Published: New York : AMACOM, American Management Association, 2001
Format: Print
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Sustaining knock your socks off service

Published: New York : Amacom, c1993
Format: Electronic Resource, Remote
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E-service twenty-four ways to keep your customers when the competition is just a click away

Published: New York : American Management Association, 2000
Format: Electronic Resource, Remote
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Customers as partners : building relationships that last

Published: San Francisco : Berrett-Koehler, c1994
Format: Print
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