Searching Books & More : "NetLibrary, Inc"

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Information technology enabled global customer service

Published: Hershey, PA : Idea Group Pub., 2002
Format: Electronic Resource, Remote
Retrieving Holdings Information
Cover images provided by Open Library

Internet-based organizational memory and knowledge management

Published: Hershey, Pa. : Idea Group Pub., c2000
Format: Electronic Resource, Remote
Retrieving Holdings Information