Searching Books & More : "Zemke, Ron"

28 results found in Books & More
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Best practices in customer service

Published: Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM, 1999
Format: Print
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The service edge : 101 companies that profit from customer care

Published: New York, N.Y. : New American Library, c1989
Format: Print
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Knock your socks off answers : solving customer nightmares & soothing nightmare customers

Published: New York : American Management Association, 1995
Format: Print
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Delivering knock your socks off service

Published: New York, N.Y. : Amacom, c1991
Format: Print
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Service America! doing business in the new economy

Published: Homewood, Ill. : Dow Jones-Irwin, c1985
Format: Print
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Knock your socks off selling

Published: New York : AMACOM, c1999
Format: Print
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Managing knock your socks off service

Published: New York : AMACOM, c1992
Format: Print
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Service America in the new economy

Published: New York : McGraw-Hill, c2002
Format: Print
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Stressless selling : a guide to success for men and women in sales

Published: Englewood Cliffs, N.J. : Prentice-Hall, c1981
Format: Print
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Sustaining knock your socks off service

Published: New York : Amacom, c1993
Format: Print
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E-service : 24 ways to keep your customers - when the competition is just a click away

Published: New York : AMACOM, American Management Association, 2001
Format: Print
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Managing knock your socks off service

Published: New York : AMACOM, c2007
Format: Print
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Designing & delivering cost-effective training

Published: Minneapolis : Lakewood, c1988
Format: Print
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Coaching knock your socks off service

Published: New York : AMACOM, c1997
Format: Electronic Resource, Remote
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