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Customer satisfaction measurement for ISO 9000:2000

Published: Oxford ; Woburn, MA : Butterworth-Heinemann, 2002
Format: Print
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Modern analysis of customer surveys with applications using R

Published: Chichester : John Wiley & Sons, 2011
Format: Electronic Resource, Remote
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Modern analysis of customer surveys with applications using R

Published: Chichester : John Wiley & Sons, 2011
Format: Electronic Resource, Remote
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Cover images provided by Open Library

Performance appraisal : alternative perspectives

Published: Cincinnati : South-Western Pub. Co., c1994
Format: Print
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Studying your workforce : applied research methods and tools for the training and development practitioner

Published: Thousand Oaks, Calif. : Sage Publications, c1997
Format: Print
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