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Person-to-person skills Understanding what the customer wants

Published: Princeton, NJ : Films for the Humanities & Sciences, c1991
Format: Electronic Resource, Remote, Video Recording, VHS, Streaming Video
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Tuning in to the customer

Published: Princeton, N.J. : Films for the Humanities & Sciences, c1991
Format: Electronic Resource, Remote, Video Recording, VHS, Streaming Video
Retrieving Holdings Information