At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht

Author(s): Albrecht, Karl
Location:
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Subjects: Service industries--United States--Management
Customer relations
United States--Economic conditions--1981-2001
Formats: Print
Material Type: Books
Language: English
Audience: Unspecified
Published: Homewood, Ill. : Dow Jones-Irwin, c1988
LC Classification: H, HD
Physical Description: ix, 241 p. : ill. ; 24 cm
Notes: LCCN: 88003564
ISBN: 1556230958 :$19.95
Includes index
OCLC Number: 17508547
ISBN/ISSN: 1556230958