The ISO 9000 documentation toolkit : 1994 revised ISO 9001 standard / Janet L. Novack

Author(s): Novack, Janet L
Location:
Retrieving Holdings Information
Subjects: Quality control--Standards
Quality control--Documentation
Formats: Print
Material Type: Books
Language: English
Audience: Unspecified
Published: Englewood Cliffs, N.J. : Pretnice Hall PTR, 1995
LC Classification: T, TS
Physical Description: xiv, 352 p. : ill. ; 29 cm. + 1 computer disk (3 1/2 in.)
Table of Contents: Preface
1. Introduction 1
2. Planning Your ISO 9000 System and Documentation 19
3. Writing the Procedures 28
4.1. Management Responsibility 37
4.2. Quality System 51
4.3. Contract Review 57
4.4. Design Control 71
4.5. Document and Data Control 85
4.6. Purchasing 99
4.7. Control of Customer-Supplied Product 119
4.8. Product Identification and Traceability 131
4.9. Process Control 139
4.10. Inspection and Testing 159
4.11. Inspection, Measuring, and Test Equipment 181
4.12. Inspection and Test Status 195
4.13. Control of Nonconforming Product 203
4.14. Corrective and Preventive Action 225
4.15. Handling, Storage, Packaging, Preservation, and Delivery 239
4.16. Control of Quality Records 263
4.17. Internal Quality Audits 279
4.18. Training 291
4.19. Servicing 303
4.20. Statistical Techniques 319
Appendix A: Installing the Software 327
Appendix B: Procedure Status Form 341
Appendix C: Quality System Registrars 343
Index 345
Notes: LCCN: 94031190
ISBN: 0131993739
Includes index
OCLC Number: 31044710
ISBN/ISSN: 0131993739