Managing knock your socks off service / Chip R. Bell and Ron Zemke

Author(s): Bell, Chip R
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Subjects: Customer services
Electronic books
Formats: Electronic Resource, Remote
Material Type: Books
Language: English
Audience: Unspecified
Published: New York : AMACOM, c1992
LC Classification: H, HF
Physical Description: xii, 210 p. : ill. ; 23 cm
Alternate Titles: Issued in other form: Original (DLC) 91048064 (OCoLC)25130858
Additional Authors: Zemke, Ron
NetLibrary, Inc
Notes: Invalid LCCN: 91048064
ISBN: 0585199000 (electronic bk.) :$17.95
ISBN: 0814477844
Includes bibliographical references (p. 207-208)
Reproduction notes: Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via the World Wide Web. Available in multiple electronic file formats. Access may be limited to NetLibrary affiliated libraries
OCLC Number: 44961343
ISBN/ISSN: 0585199000
0814477844