Information systems outsourcing : enduring themes, emergent patterns, and future directions / Rudy Hirschheim, Armin Heinzl, Jens Dibbern, editors

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Subjects: Computer service industry
Information resources management
Electronic data processing departments--Contracting out
Office equipment leases
Industrial equipment leases
Industrial procurement
Market surveys
Formats: Print
Material Type: Books
Language: English
Audience: Unspecified
Published: Berlin ; New York : Springer, c2002
LC Classification: H, HD
Physical Description: ix, 537 p. : ill. ; 25 cm
Table of Contents: Preface
Information Systems Outsourcing in the New Economy - An Introduction / Rudy Hirschheim, Jens Dibbern 3
On the Theoretical Foundations of Current Outsourcing Research / Heinz K. Klein 24
Costs, Transaction-Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing / Soon Ang, Detmar Straub 47
Outsourcing of Information Systems in Small and Medium Sized Enterprises: A Test of a Multi-Theoretical Causal Model / Jens Dibbern, Armin Heinzl 77
IT Sourcing - A Dynamic Phenomenon: Forming an Institutional Theory Perspective / Bandula Jayatilaka 100
A Taxonomy of Employment Insourcing and Outsourcing Strategies in Information Systems / Soon Ang, Sandra A. Slaughter 131
Managing IT Outsourcing Risk: Lessons Learned / Benoit A. Aubert, Michel Patry, Suzanne Rivard 155
Applying Traditional Risk-Return Analysis to Strategic IT Outsourcing Decisions / Jaak Jurison 177
Further Thoughts on Information Structure, Knowledge Management and Outsourcing / Ramy Elitzur, Anthony K. P. Wensley 187
Current and Future Directions of IS Outsourcing / Jae-Nam Lee, Minh Q. Huynh, Ron Chi-wai Kwok 195
Relational Exchange Theory and IS Outsourcing: Developing a Scale to Measure Relationship Factors / Tim Goles, Wynne W. Chin 221
The Normative Value of Transaction Cost Economics: What Managers Have Learned About TCE Principles in the IT Context / Laura Poppo, Mary C. Lacity 253
Spiraling Effect of IS Outsourcing Contract Interpretations / Barbara L. Marcolin 277
Success of Outsourcing and Strategic Alignment as Predictors of IS Effectiveness / Markku Saaksjarvi 311
Outsourcing: A View from Those Doing the Work / Carol Saunders 329
Four Stories of Information Systems Insourcing / Rudy Hirschheim, Mary C. Lacity 348
IS Integration in the Internet Age: Exploring Alternate Infrastructure Sourcing Strategies / Nancy B. Duncan 395
Transaction Platforms as Flexible Interoganizational Systems: The Case of M-Commerce Payment Services in the Financial Logistical Management of the Dutch Payment Industry / D. Arjen Wassenaar, Dirk M. Swagerman 415
Cybermediaries Supporting the Management of Independent Workers: A Case Study of Extended Outsourcing Relationships / Gerhard F. Knolmayer 432
Application Service Provision: The IS Infrastructure Context / Michael Alan Smith 451
A Market Segmentation Strategy for Developing an ASP Business / Wendy L. Currie, Philip Seltsikas 474
Impact of Vendor Capabilities on ASP Performance / Matthew E. Swinarski, Rajiv Kishore, H. Raghav Rao 497
Service Provision and the Net: Risky Application Sourcing? / Thomas Kern, Leslie P. Willcocks 513
List of Contributors 535
Sponsors 539
Additional Authors: Hirschheim, R. A. (Rudy A.)
Heinzl, Armin
Dibbern, Jens, 1971-
Notes: LCCN: 2002020646
ISBN: 3540431039 (Hardcover : alk. paper)
Includes bibliographical references
OCLC Number: 48966650
ISBN/ISSN: 3540431039