Customer-driven success / produced by WTTW National Productions, WTTW Chicago

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Retrieving Holdings Information
Subjects: Chief executive officers--United States
Customer services--United States
Home Depot (Firm)--History
United Parcel Service--History
Nardelli, Robert L., 1948---Interviews
Eskew, Michael, 1950---Interviews
Formats: Electronic Resource, Remote, Video Recording, DVD, Streaming Video
Material Type: Projected medium -- Monograph
Language: English
Audience: Unspecified
Published: Princeton, N.J. : Films for the Humanities & Sciences, c2002
LC Classification: H, HD
Added Titles: CEO exchange (Television program)
Alternate Title(s): CEO exchange (Television program).
Alternate Titles: In: Digital video collection (OCoLC)52376650 FFH 30252
Issued in other form: Customer-driven success. (OCoLC)52282209
Additional Authors: Nardelli, Robert L., 1948-
Eskew, Michael, 1950-
Greenfield, Jeff
Samuels, Rich
Harrison, Eddie
Cahill, Mike
WTTW (Television station : Chicago, Ill.)
Films for the Humanities & Sciences (Firm)
Ohio Library and Information Network
OhioLINK Digital Resource Commons
Notes: Videorecording number: FFH 30252
Streaming video (58 min.)
System requirements: Real Player media software
Mode of access: World Wide Web
Available to OhioLINK member libraries
Host, Jeff Greenfield ; narrator, Rich Samuels
Credits: Senior producer, Mike Cahill ; director, Eddie Harrison ; theme music written and produced by James Hoffman and Robert Rans
Originally broadcast as an episode of CEO exchange
Summary: Robert Nardelli, chief executive officer of Home Depot, and Michael Eskew, chief executive officer of United Parcel Service, tell how their firms succeed by being sensitive to their customers' needs
Reproduction notes: Electronic reproduction. Columbus, OH : OhioLINK, 2007. Digitized and made available by OhioLINK Digital Resource Commons from video dist. by Films for the Humanities & Sciences
OCLC Number: 225883434