IT service management a guide for ITIL V3 foundation exam candidates / Ernest Brewster ... [et al.]

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Subjects: Information technology--Management--Examinations--Study guides
Information resources management--Examinations--Study guides
Support services (Management)--Examinations--Study guides
Electronic books
Formats: Electronic Resource, Remote
Material Type: Books
Language: English
Audience: Unspecified
Published: Swindon, UK : BCS the Chartered Institute for IT, c2010
LC Classification: H, HD
Physical Description: 1 online resource (xxv, 188 p.) : ill
Alternate Titles: Portion of title: Guide for ITIL V3 foundation exam candidates
Information technology service management
In: Safari books online
Additional Authors: Brewster, Ernest
Safari Books Online (Firm)
Notes: ISBN: 9781906124199
"ITIL licensed product"--Cover
Includes index
OCLC Number: 761693475
ISBN/ISSN: 9781906124199