Many of the services in King Library’s first floor lobby and surrounding area have been restructured due to changes in student staffing and to continue to give outstanding customer service to patrons. The information desk and research help desk have been combined, now two librarians are available at the information desk until 10pm Sunday-Thursday and until 5pm on Fridays and Saturdays. Patrons contact this desk for questions about research help, printing, finding library resources and any questions about the library or the university. Librarians are available in person, online and via phone.
Because of service changes at IT Services, equipment from Audio Visual (AV) Checkout Services once held in Gaskill Hall has been dispersed with a few items coming to the Libraries. The items have been added to the existing equipment available at the Circulation desk for loan to students, staff, and faculty. Projectors, portable PA systems, tripods, projection screens, digital cameras, video cameras, and audio recorders are available on a first-come, first-served basis with a loan period of 24-hours.
Another new area in King Library is the Power Inn – a bank of extra tables and seating that provides over 35 power outlets for students to charge any electronic equipment while in the library. The Power Inn was built from materials salvaged from another facility on campus undergoing renovation. This sustainable solution is very popular with students looking for places to study and charge laptops and iPods and adds about 20 more study spaces to the library.